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  • July 6, 2026
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1PLAINTS, Conflicts & Alternative Dispute Services

  • Bally’s (Newcastle) Minimal (Bally’s) and its group enterprises (Bally’s Category) entirely supports objective detailed for the Betting Operate 2005 and try purchased most readily useful regimen to your playing and you may private obligation and you will will guarantee to play is performed fairly and in public areas prior to providers methods.
  • Bally’s features placed into feeling values and functions towards the Bally’s Gambling enterprise Newcastle designed to ensure the oversight from the gambling eating tables is accomplished of the executives and you may investors therefore you could make yes brand new integrity of betting isn�t inspired.
  • An ailment function problems of any facet of the providers and you will professionals run in regard of one’s licensed things, and a conflict are one to topic hence:
  • a great. Isn’t fixed throughout the very first stage of the grievances procedure.
  • b. Refers to the outcome of your own complainant’s to relax and play price.

2. BALLY’S (NEWCASTLE) Minimal Local casino Issues Procedure

  • 2.one to Some one betting issue will be fixed of one’s Bally’s Casino Newcastle local casino Broker and you may/or Gaming Director in the course of the fresh skills, if the the new Representative otherwise Playing Supervisor do not undertake this new difficulty it would be described the responsibility Movie director and Keeping track of.
  • dos.dos If you aren’t proud of the solution away from their conflict you are given a betting argument leaflet and planned to place your matter written down for the Standard Manager, Bally’s at the Entrance, Newgate Path, Newcastle-upon-tyne NE1 5GT, email: [email secure] .
  • 2.step three As a result on the query all round Manager commonly really works for your requirements by the email or produce to you personally once exploring the fresh dispute, sharing the selection.
  • 2.4 If you aren’t content with the choice you , Bally’s contained in this Entrance, Newgate Roadway, Newcastle, NE1 5TG or via current email address [current email address safer] that can by yourself investigate the challenge.